wineguy's Wine Journal
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South River Vineyard (written Sep 08, 2008)
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This was my second (and last) visit to South River. Last summer, I visited the picturesque winery with a small group of friends and had an enjoyable evening despite an ice-cold reception from the staff. At the time, I was so enamored with the spectacular scenery that I quickly overlooked the staff's rude behavior and concluded that they were just having an "off night." Last weekend, I decided to give South River another shot and returned with a different group of friends. Amazingly, the "reception" from the staff was colder and more unwelcoming than my prior visit. I was horrified to learn (from an equally perturbed patron) that the staff at issue (same staff as prior year) were actually the husband-wife owners! Feeling that our business and hard-earned money were not appreciated, we left after a couple of tastings. The consistently rude treatment may explain why, despite such a beautiful setting, there were no more than a handful of customers on both weekend visits. Bottom line: the gorgeous surroundings and average-at-best wines don't come close to making up for the staff/owners' total lack of customer respect.
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