jessb's Wine Journal
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|---|---|---|---|---|
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Sarah's Vineyard (written Aug 18, 2011)
Wine: 
Winery: Ambiance:
My sister and I had the most terrible experience at this establishment. I will tell you it is one we never will forget and also why I will never be visiting there again. We sell jewelry for a direct sales company called Premier Designs Jewelry and this past weekend we hosted an open house for our friends and family there. Saturday we were there and set up all of our jewelry on one of their tables inside. I had called and made reservations prior to coming in and everything worked out superbly. That evening, knowing that they were calling for rain the next day, I made a reservation for the following day at 1pm. She told me that they might have to put us up stairs or in the front. Not a problem. We show up the next day with our jewelry in tow and they show us to a table in the middle of the floor were a table had been reserved for us. Great. One of the staff members was so kind to help my sister and I bring in our things. The owner and staff watched as we set everything up. We then ordered a sandwich and a carafe of wine while we waited for our guests to arrive. The owner then came to our table and with disgust in his voice told us that he might have to ask us to move….he can’t have us taking up a table on a busy Sun. afternoon “for a jewelry party” (jewelry said with absolute disgust). Both my sister and I remained pleasant and responded that’s OK just let us know. At that point I turned to my sister and said why so much disdain? We continued to wait for our guest not 20 minutes later he returned angrier than before again with disgust in his voice he said “You need to move…This is ridiculous…I can’t believe you would do this to me. I can’t have you taking up this table…I am going to be real busy in here.” I asked him, “Ok , but why the hostility?” His response was, “I can’t believe you would do this to me.” and he walked away. At that point my sister and I in total shock of the way we had just been talked to and treated by a total stranger started packing up our stuff to leave. After feeling very much attacked we decided to contact all of our friends and call the party off, he didn’t deserve our business or the business of any of our friends. Needless to say I would not want to put any of my friends or family around such an unpredictable man. Besides it was bad enough he had already embarrassed us in front of everyone in earshot. My sister went to close our tab and told the staff members that we might have some of our friends that we could not get a hold of looking for us. The staff said, “he is mad at his wife, he is having a bad day, and is took it out on us. Needless to say that excuse didn’t suffice. He was so confused that we would do this to him…what invite 20 of our friends and to come there and purchase wine and food from his establishment. . I might add that we spoke with many of the customers there, mainly because they inquired what the big deal was and one very kind women even gave us both hugs before she left because she felt so bad. The staff continued to apologize for his behavior. I can maybe understand were he was coming from as far as seating goes and would have been most obliged to move…take the customer/owner equation out of the situation and I can say that he had no right to talk to us that way. I was attacked.
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