J's Wine Journal Entries
Sarah's Vineyard (written Jul 27, 2010)
Wine: 
Winery: Ambiance:
Favorite Wine: Cuyhoga Valley Reserve is the only one I could stand
I will never return to this establishment. Last Thursday my Father and his Fiance held their rehersal dinner here, and everything seemed fine to me until my wife and I wandered inside after it started raining to witness the Owner (Margeret) berating the planner that my Father had hired to set up the dinner. She did nothing wrong that I could see, but the owner literally said "You are the worst wedding planner I have ever seen, you are terrible and I can't believe people pay you to plan parties. . DON'T EVER COME BACK HERE!" She did this right in front of customers, and when I confronted her as to what the planner did wrong she could not give me a reason why she was so upset, just that she was terrible. She made no apologies for her rudeness and when I told her we would never come back based on her behavior, she said "good, I don't need you business". I rarely ever write reviews, and I especially hate writing negetive one's but this needed to be addressed. That is no way to treat another human being much less one who brought business to your establishment. This owner needs a lesson in customer service and an attitude adjustment. The wines are also not very good. They taste very sweet, like they've added sugar to disguise the awefulness. And when I mentioned to my wife that I didn't care for a particular wine, a 16 yr old busboy interupted me saying "that's our top seller, it's the best" Thanks for your input kid, but it tasted like grape lysol. Whatever you do don't book a party here.
