rlhwang's Wine Journal Entries
Glacial Till - Tasting Room (written Apr 14, 2013)
Wine: 
Winery: Ambiance:
My friend and I had an AWFUL experience yesterday and we are very disappointed at poor quality of service during our first visit. We visited the place at about 4:00 PM. We stood by the front desk for a while with no one to greet us. We then moved over to the bar area, waited for about 10 minutes right in front of the bar (after checked the clock), we were not even acknowledged!! The two ladies working behind the bar did not even make eye contacts. Then two other girls walked in and they went straight to the other end of the bar and cut us off. They were served immediately. By then we were getting agitated and felt disrespected. The gal with long hair behind the bar told the short hair lady who were serving the two other girls that we were there for a while, meaning she was aware we were waiting, yet there was still no acknowledgement, not even a smile. The short-haired gal did not say anything, not even "we will be right with you." Actually she did not even look up. We did not even get a "Hi" from the staff the 20 minutes we were there, we left feeling disrespected and disappointed. Our business went to another place that was pakced busy but the staff has the capacity to smile and acknowledge us. Very disappointed at the place.
